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Downloading exported files from the cloud to your computer

Fix24.cloud Support2 min read
Your Computer ↔ Fix24 Cloud Desktop

Cloud desktop file

Your computer

With a redirected drive enabled, drag the file from the cloud desktop onto your local drive in File Explorer to download it.

Using redirected drives (recommended)

Enable your local drive under Remote Desktop Connection > Show Options > Local Resources > More before connecting. Once inside the cloud session, simply drag the file from the cloud desktop into your redirected local drive in File Explorer.

No drive redirection available?

If your network policy doesn't allow drive redirection, email the file to yourself from the cloud desktop, or ask Fix24 support to share it via a secure download link.

Still stuck?

Our support team can jump on a call or remote in to help directly.