Cloud Desktop Session
Request via portal
Backup taken
Upgrade scheduled
Confirmed live
Fix24 handles version upgrades on shared cloud environments end-to-end, so data compatibility and any custom TDLs are checked first.
Request an upgrade
We recommend requesting Tally upgrades through Fix24 support rather than doing them yourself, since the cloud environment is shared and needs to stay consistent for all users on it.
- Raise a request via your Client Portal or call Fix24 support.
- Let us know the target Tally version and a convenient time window.
- Fix24 schedules the upgrade during off-hours, takes a backup first, and confirms once it's live.
This ensures your license, data compatibility, and any custom TDLs are checked before the upgrade goes live.
Still stuck?
Our support team can jump on a call or remote in to help directly.